Customer Service/Tech Support Rep – Financial; Remote
Remote / Online - Candidates ideally in
Arizona, USA
Listed on 2026-01-09
Arizona, USA
Listing for:
Concentrix
Remote/Work from Home
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Why consider this job opportunity:
- Salary of $15/hr, with the potential for performance-based incentives
- Opportunity for career advancement and personal development within a global organization
- Work-from-home convenience, allowing for a flexible work environment
- Comprehensive benefits package including medical, dental, vision insurance, and a 401(k) retirement plan
- Access to daily pay through Daily Pay enrollment option
- Engaging company culture with networking opportunities and health and wellness programs
- Provide inbound customer support and resolve routine problems using a call flow guide
- Troubleshoot technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases to assist customers effectively
- Offer additional products and services to enhance customer experience
- Deliver exceptional customer service with a positive attitude
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Strong problem-solving skills and ability to ask probing questions for resolution
- Must have a quiet and distraction-free work environment at home
- Proficiency in fast-paced multi-tasking and strong computer navigation skills
- Technical support experience is preferred
- Open availability to meet customer needs
- Eagerness to learn new technologies
- A desktop or laptop capable of completing PC and internet testing
#Customer Service #Tech Support #Remote Work #Career Growth #Diversity And Inclusion
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