Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Financial Services

• Salary of $15/hr, with actual salaries varying based on qualifications and experience
• Daily Pay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunities for career growth and personal development with mentorship programs
• Work-from-home convenience with a supportive and inclusive company culture
• Engage in diverse networking opportunities and wellness programs

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude

• Strong focus on building customer relationships
• Minimum of 1 year of customer service experience
• Open availability and a high school diploma or GED
• Ability to work in a quiet, distraction-free environment at home
• Proficiency in fast-paced multi-tasking and strong problem-solving skills

• Technical support experience is preferred
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies

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