Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Customer Service and Technical Support

• Salary of $15/hr, with actual salaries varying based on location and qualifications
• Daily Pay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Paid training and performance-based incentives
• Opportunities for career advancement, with 80% of leaders promoted from within
• Supportive and inclusive workplace culture with a focus on diversity and community engagement

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services as needed
• Deliver exceptional customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• Technical support experience preferred
• High school diploma or GED
• Strong problem-solving skills and ability to work in a fast-paced environment
• Must reside in the United States and have a valid U.S. address for residence

• Experience in a remote work environment
• Familiarity with various technologies and eagerness to learn new systems
• Strong computer navigation skills and PC knowledge
• Prior experience in financial services or related industries

#Customer Service #Tech Support #Remote Work #Career Growth #Inclusive Culture

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