Customer Service Representative

The customer service representative will be responsible for answering client inquiries, providing product information, and assisting customers by being informative, empathetic, and eager to resolve issues quickly. Must be willing to listen, learn, and address customer concerns effectively.

Customer Service Job Duties and Responsibilities

• Previous experience in customer support, client services, sales, or related fields.
• Excellent communication skills over the phone and other platforms.
• Basic computer skills and experience.
• Ability to multitask effectively.
• Strong time management and prioritization skills.
• Active listening skills, with the ability to relay information clearly and answer questions or concerns.
• Customer-focused attitude to ensure positive experiences and resolutions.
• Flexible hours and remote work options available.
• Health insurance (dental and vision included).
• Excellent retirement plans.
• Opportunities for upward mobility into other positions and management roles.