Remote Commercial CSM: Onboard, Expand & Retain SaaS Clients
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-09
New York, New York County, New York, 10261, USA
Listing for:
incident.io
Remote/Work from Home
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading incident management platform is seeking a Customer Success Manager to lead onboarding and engagement for Commercial customers. The ideal candidate will have proven experience in customer success, exceptional relationship-building skills, and an analytical mindset. This role involves collaborating with cross-functional teams to drive customer outcomes and improve product usage. Competitive salary, health benefits, and a focus on personal growth are offered.
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