Travel Support Specialist – Client Services
New York, New York County, New York, 10261, USA
Listed on 2026-01-09
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Travel Support Specialist – Client Services
Location: Remote
Base pay range: $25,000.00/yr – $65,000.00/yr
About The Role: We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution
. If you enjoy problem-solving and providing white‑glove service, this is the perfect role for you.
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech‑savvy and comfortable using booking platforms and CRMs.
- Remote work and flexible schedule.
- Growth path into full‑time travel advisor or team lead roles.
- Travel discounts and ongoing professional development.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority levelEntry level
Employment typeFull‑time
Job functionOther
IndustriesTravel Arrangements
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).