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Customer Service Representative - Work From Home
Remote / Online - Candidates ideally in
San Tan Valley, Pinal County, Arizona, 85143, USA
Listed on 2026-01-10
San Tan Valley, Pinal County, Arizona, 85143, USA
Listing for:
Guidehouse
Full Time, Remote/Work from Home
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Location: San Tan Valley
[Call Center / Remote] - Anywhere in U.S. / Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will:
Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner;
Answer the calls timely without drops/abandons;
Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution;
Facilitate resolution by referring the matter to the issue/content expert;
Resubmit Corrected Claims and supporting documentation as need for the patient experience.
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