Czech Speaking CS Virtual Reality & Augmented Reality Department
Mercier Consultancy is excited to announce an opening for a Czech Speaking Customer Support Representative in our Virtual Reality & Augmented Reality Department for one of our clients! This dynamic Entry Level position is ideal for tech enthusiasts who are eager to provide exceptional customer service to our Czech-speaking clients as they immerse themselves in our innovative virtual and augmented reality products.
In this role, you will be the go-to support for clients, helping them with inquiries, troubleshooting technical issues, and guiding them through our offerings. Your dedication and ability to communicate effectively will play a critical role in ensuring that our clients enjoy a seamless experience with our immersive solutions.
Responsibilities- Deliver outstanding customer support to Czech-speaking clients through email, chat, and phone
- Assist clients with inquiries related to virtual and augmented reality products
- Troubleshoot technical problems and provide effective, timely solutions
- Maintain thorough documentation of customer interactions and feedback
- Collaborate with technical teams to resolve more complex client issues
- Keep abreast of the latest trends and advancements in virtual and augmented reality technologies
- Fluency in Czech and English, both written and verbal
- Excellent communication skills with a customer-centric focus
- Basic understanding of virtual reality and augmented reality technologies is a plus
- Strong problem-solving skills and a proactive mindset
- Able to manage multiple priorities and stay organized
- Experience in customer service or technical support is beneficial but not mandatory
- A genuine passion for technology and enthusiasm for learning about AR/VR advancements
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...
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