Virtual Solutions Consultant
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-10
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
- Charlotte, North Carolina, United States
Job Description: We are seeking a Virtual Travel Solutions Consultant to deliver professional, end-to-end support for client travel needs. In this role, you will assist travelers with booking management, provide destination guidance, and ensure seamless coordination throughout the entire process.
Xperience Xscape Travels, headquartered in the United States
, is committed to offering premium service and tailored travel solutions across the United States.
Manage inbound client communications with accuracy and professionalism.
Support itinerary updates, booking modifications, and special documentation needs.
Provide clear, reliable information regarding travel policies and procedures.
Execute timely follow-ups to guarantee satisfaction and gather insights.
Resolve client issues using sound judgment and customer-focused strategies.
100% remote flexibility.
Industry travel discounts and incentive programs.
Continuous skills development and training opportunities.
Collaborative team environment with strong leadership support.
What We’re Looking ForStrong communication, problem-solving, and organizational skills.
Ability to quickly learn digital tools and booking platforms.
Detail-oriented with a commitment to exceptional service.
Motivated, professional, and passionate about travel.
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