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Group Travel Booking Specialist

Remote / Online - Candidates ideally in
Delaware City, New Castle County, Delaware, 19700, USA
Listing for: HB Travels
Remote/Work from Home position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below

Are you passionate about travel and excited by the idea of helping groups plan unforgettable experiences together?
We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists
. In this role, you’ll help coordinate and organize group vacations, celebrations, and events—creating seamless and memorable travel experiences for clients.

Key Responsibilities
  • Consult with group leaders to understand travel preferences, goals, and budgets
  • Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
  • Manage group reservations, deposits, and final payments accurately and efficiently
  • Maintain consistent communication and provide exceptional customer support throughout the booking process
  • Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance
Qualifications

Strong communication and organizational skills

  • Experience in customer service, sales, or hospitality preferred (travel industry experience a plus)
  • Detail-oriented, self-motivated, and able to manage multiple group bookings at once

Comfortable working independently in a remote environment

Must be 18+ with reliable internet access and a dedicated workspace

What We Offer
  • Comprehensive training and ongoing mentorship—no prior travel experience required

Flexible scheduling with the ability to work remotely

  • Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences
  • Access to exclusive travel perks, discounts, and professional certifications
  • Supportive and collaborative team environment focused on your success
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