Marketing Representative Rental Program

Join to apply for the Marketing Representative Rental Program role at Hilton Grand Vacations
.

Launch your marketing career with a $2,500 incentive guarantee per month for up to 6 months designed to help you thrive from day one! The Marketing Representative – Pre‑Arrival will be responsible for providing exceptional customer service while booking qualified timeshare tours for our owners and guests.

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Marketing Representative, Pre‑Arrival have a targeted annual earnings of $100,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401(k) plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – discounted rates at properties worldwide
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

The Marketing Representative – Pre‑Arrival will work a flexible schedule to include weekends and holidays. Remote work may be a possible option depending on business needs, meeting IT and workspace qualifications, and meeting minimum performance standards.

• Contact owners and guests through multiple touch points, such as outbound calls and email, to offer the opportunity to preview Hilton Grand Vacations property through direct booking of timeshare appointments prior to guest arrival.
• Manage call list provided and make required number of outbound phone calls per day to meet production requirements.
• Sell local tours and activities while providing exceptional vacation planning concierge services.
• Promote HGV Ultimate Access events.
• Proactively work with management to resolve any customer‑related challenges that may arise.
• Willing and able to complete any reasonable request from management.
• Complete other administrative duties and tasks as assigned by management.

• Previous sales‑related call center experience or timeshare experience.
• Previous tours and activity or concierge service experience.

• High School Diploma or GED.
• Able to work flexible schedules including mornings, evenings, weekends and holidays.
• Minimum 1 year of customer service experience.
• Thorough understanding of local area, restaurants, sightseeing, locations, directions, and optional tours.
• Excellent verbal and written communication.
• Excellent Knowledge of Hawaii activities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Entry level

Full-time

Marketing and Sales – Hospitality