Licensed Agent; Remote

Add-On Licensed Agent (Remote)

Join Globe Life as an Add-On Licensed Agent (Remote).

Globe Life is looking for an Add-on Licensed Agent to join the team. In this role, you will be responsible for conducting outbound and receiving inbound calls and determining the proper action for each. The agent will record information, maintain the department's procedures and policies, and assist policyholders and/or interested third parties as needed.

This is a remote / work‑from‑home position.

• Maneuver within the eService (a web‑based system) and make proper assessments on decisions from current customers.
• Make outbound calls to customers who are eligible for additional coverage.
• Receive inbound calls from current customers about adding on additional coverage.
• Explain policy benefits.
• Complete necessary paperwork when needed.
• Assist with correspondence and error corrections for policy service.

• High School diploma or equivalent required, some college preferred.
• Licensed in Life, Accident, and Health Insurance is preferred but not required.
• 1+ years of customer service experience or 1+ years in a professional customer service environment.
• Life and Health insurance background and knowledge of insurance operations are desired.
• Customer service background and good phone skills.
• Excellent written and oral communication skills.
• Excellent time‑management and organizational skills.
• Must be able to maintain confidentiality.
• Excellent alpha and number recognition skills.
• Demonstrated mathematical abilities.
• Ability to work under pressure and handle high‑stress situations calmly with tact and professionalism.
• Strong decision‑making skills with the ability to analyze situations and make logical conclusions.
• Proficient with a computer.
• Ability to multi‑function from many different sources.
• Customer‑friendly attitude.

All employees of Globe Life Family of Companies. Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications.

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans.
• Robust life insurance benefits and retirement plans, including company‑matched 401(k) and pension plan.
• Paid holidays and time off.
• Parental leave.
• Subsidized all‑in‑one subscriptions for fitness, mindfulness, nutrition, and sleep goals.
• Company‑paid counseling for mental health and stress management.
• Continued education reimbursement eligibility and company‑paid FLMI and ICA courses.
• Discounted Texas Rangers tickets.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.