Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Customer Service and Technical Support

• Salary of $15/hr with opportunities for performance-based incentives
• Daily Pay enrollment option to access pay early
• Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
• Paid training and mentorship programs to support personal and career growth
• Work-from-home convenience with a supportive and inclusive culture
• Opportunities to engage in company networking groups focused on diversity and community support

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver exceptional customer experiences

• Minimum of 1 year of customer service experience
• Technical support experience preferred
• High school diploma or GED
• Strong problem-solving skills and ability to ask probing questions
• Must reside in the United States with a valid U.S. address for residence

• Experience in a fast-paced, multi-tasking environment
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Ability to work in a quiet, distraction-free environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.