Customer Service​/Tech Support Rep – Financial; Remote

Why consider this job opportunity:

• Base salary of $15/hr with opportunities for performance-based incentives
• Daily Pay enrollment option to access pay early
• Paid training and comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career growth with 80% of managers promoted from within
• Supportive work‑from‑home environment with a focus on diversity and inclusion
• Engaging company culture with events celebrating various initiatives and employee appreciation

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experiences
• Deliver exceptional customer service with a focus on problem‑solving

• Minimum of 1 year of customer service experience
• High school diploma or GED required
• Strong focus on building customer relationships
• Ability to work in a quiet, distraction‑free environment from home
• Proficiency in fast‑paced multi‑tasking and strong computer navigation skills

• Technical support experience preferred
• Eagerness to learn new technologies
• Strong problem‑solving skills with the ability to ask probing questions
• A desktop or laptop capable of completing PC and internet testing
• Experience with customer service in a financial context

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.