Customer Service Rep – Tax; Seasonal, Remote

Employer Industry: Customer Service and Support

• Salary of $15/hr with potential for performance-based incentives
• Flexible work-from-home arrangement
• Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
• Daily Pay enrollment option for early access to earned wages
• Opportunities for career growth and personal development with extensive training programs
• Inclusive company culture with networking and mentorship programs

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude

• 1+ year of customer service experience
• Open availability for a seasonal position
• High school diploma or GED
• A quiet, distraction-free work environment at home
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

• Experience with remote customer service roles
• Familiarity with various technologies and software applications
• Strong problem-solving abilities and attention to detail
• Previous experience in a high-volume call center environment

#Customer Service #Remote Work #Career Growth #Inclusive Culture #Work From Home

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