Remote Patient Transportation Coordinator

Job Summary

If you have experience in retail, customer service, and/or data entry, we want to hear from you!

We are hiring for remote positions in the following states: AL, AR, GA, , IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, UT, WV, and WY.

Pay rate: $11.50-$12.00/hour.

• Handle inbound phone calls from clients to assist with non-emergency medical transportation needs.
• Consult with customers to understand their needs and determine the best option.
• Use technology to pioneer new operational models to make transportation more powerful and reliable for the healthcare industry.
• Use excellent customer service skills to handle escalated customer interactions.

• High school diploma required; college education preferred.
• Minimum of 2 years customer service experience in a call center environment.
• Experience supporting brand products and services.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.
• Experience with diagnosing and troubleshooting.
• Familiarity with supporting consumer products and/or services.

• Customer Service
• Data Entry
• Verbal Communication
• Positive Language
• Problem Solving
• Adaptability
• Escalation Handling
• Technology Use
• Retail Experience
• Call Center Experience
• Professional Demeanor
• Written Communication
• Troubleshooting
• Consumer Support
• Training Attendance

• Product Training
• Systems Training
• Live Remote Training
• Dayshift Training
• 100% attendance required

8‑hour shift, full‑time only. Second shift (afternoons and evenings). Schedules will include a weekend shift. Schedules are assigned during the interview process and will remain your permanent schedule.

• Health, dental, vision, and life insurance
• 401(k)
• Daily Pay
• Employee assistance program
• Gym membership subsidy
• Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.