Customer Service Representative

This range is provided by Wing Assistant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are building world‑class teams and automating operations.

We’re looking for a Customer Service Representative to start immediately.

Entry Level (1‑3 years of experience):
Up to $3,200
Intermediate Level (3‑5 years of experience):
Up to $4,000
Expert Level (5+ years of experience):
Up to $5,000

• Manage inbound and outbound calls
• Resolve customer concerns effectively and efficiently
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Ensure customer satisfaction in every interaction
• Keep records of customer interactions, process and update customer accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• Ad hoc tasks

• At least 1 year proven experience as a Customer Service Representative in a B2C or B2B capacity
• Excellent English communication skills, both written and verbal (at least B2 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time‑management skills
• Tech savvy and familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
• Experience with word‑processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive and confident with keen attention to detail

• USB headset with noise‑cancellation feature
• Working webcam
• Computer with at least a 1.8 GHz processor and at least 4 GB RAM
• Primary internet speed: at least 25 Mbps cable connection
• Backup internet speed: at least 10 Mbps

• Performance incentives
• Job security and stability
• Paid training
• Inclusive culture
• Upskilling opportunities
• 100 % work‑from‑home
• Exceptionally supportive team
• Opportunities for career growth
• Fun work environment
• Holiday and overtime pay

US work hours (20‑40 hours per week)

This is a remote job

Only qualified candidates will be invited to take the assessment and scheduled for an interview.

We have other vacancies that might interest your friends and colleagues. They can check us out at our Jobs Website.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.