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Customer Service Rep Bilingual HelpDesk/Support Spanish Customer Service

Remote Licensing & Customer Service Specialist

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: State of Washington
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
A state government agency in Olympia, WA is seeking a Customer Service Specialist 3 to serve as the first point of contact for inquiries about liquor and cannabis laws. The role requires independent performance of customer service duties, including answering calls and emails, processing licensing applications, and training peers. Ideal candidates will demonstrate strong problem-solving skills and a commitment to public safety, and they will work flexibly in a hybrid environment.
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