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Remote Part-Time : Customer Care Specialist

Remote / Online - Candidates ideally in
Watertown, Middlesex County, Massachusetts, 02472, USA
Listing for: NESN
Part Time, Contract, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Position: Remote Part-Time Contract: Customer Care Specialist
A sports network is seeking a Customer Support Specialist to join their Marketing and Product team for a contract role requiring 15-20 hours a week. This remote position involves addressing customer issues and providing support, demanding strong analytical and communication skills. The ideal candidate has at least 3 years of customer service experience, and familiarity with CRM systems like Zendesk.

This role is essential for maintaining high customer satisfaction while working towards defined targets.
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