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Remote Customer Care & Retention Specialist

Remote / Online - Candidates ideally in
Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Waste Management
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading waste management company is seeking a Customer Service Call Center Representative in Franklin, TN. This remote position requires excellent customer service skills and at least one year of experience. Representatives will handle customer inquiries across various channels and address billing, service changes, and cancellations. Ideal candidates are proactive in cross-selling services and possess a high school diploma or GED.

The expected hourly wage ranges from $15.00 to $20.00, and the position offers a competitive benefits package.
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