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Remote Call Center Specialist - Public Safety Tip Line
Remote / Online - Candidates ideally in
Banner Elk, Avery County, North Carolina, 28604, USA
Listed on 2026-01-12
Banner Elk, Avery County, North Carolina, 28604, USA
Listing for:
IronMountain Solutions
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
A technology solutions company is seeking a Customer Service Representative for the DHS ICE HSI Tip Line. The role is fully remote but needs to be within one hour of the PIV office for equipment pickup. Candidates should have 3+ years of call center experience and strong multitasking and communication skills. Responsibilities include managing calls, gathering tips, conducting research, and documenting findings.
The ideal candidate will be detail-oriented with the ability to work independently and handle complex issues.
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