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Customer Success Mgr./ CSM

Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: Dodge Construction Network
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading construction data provider seeks a Customer Engagement Manager to support Utah's SMB customer base. This remote role involves building strong client relationships, providing guidance, and driving product adoption to improve retention. The candidate should have at least 2 years of experience in SaaS-based customer support and excellent communication skills. A Bachelor's degree or equivalent experience is preferred. The position offers a salary range of $50,000-$60,000 with additional performance-based compensation.
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