Customer Service Associate - Work From Home

Customer Service Associate - Work From Home About the job Customer Service Associate - Work From Home

Who We Are
Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.

The Opportunity
We're looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.

Handle inbound and outbound calls with prospective clients

Schedule and lead virtual benefits presentations

Explain available programs and coverage options in clear, simple terms

Complete all applications and documentation with accuracy

Deliver outstanding service and maintain organized client records

Participate in leadership training and skill development programs

Excellent communication and people skills

Professional, positive, and energetic approach

Customer service or sales background (preferred, not required)

Basic computer skills and comfort in a virtual environment

Ability to collaborate effectively with all levels of the team

Legal authorization to work in the U.S. or Canada

Flexible scheduling that supports your lifestyle

Weekly pay plus performance-based monthly bonuses

Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers

Rapid career advancement with clear promotion paths

If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.