Remote Italian speaking Customer Service Representative in Athens, Greece
Remote / Online - Candidates ideally in
10057, Sant'Ambrogio di Torino, Piemonte, Italy
Listed on 2026-01-13
10057, Sant'Ambrogio di Torino, Piemonte, Italy
Listing for:
Learning & Growth Education Ltd
Full Time, Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Location: Sant'Ambrogio di Torino
Remote Italian speaking Customer Service Representative in Athens, Greece Join Learning & Growth Education Ltd as a Remote Customer Service Representative based in Athens, Greece. This role is ideal for passionate, empathetic individuals who excel in problem‑solving, communication, and community support.
What You Will DoProvide empathetic, accurate, and timely support to users.
Stay informed about products and community standards to offer effective solutions.
Investigate and resolve user issues, including account support requests and reports of abusive content.
Respond to inquiries with speed, quality, and empathy.
Use market‑specific knowledge to identify scalable improvements in user support.
Analyze data to enhance user experience and improve workflows.
Enforce Terms of Use by monitoring and addressing abuse reports.
Spot trends and, when necessary, escalate complex issues to the global team.
What We Are Looking For C2 Italian and B2 English communication skills.
Exceptional interpersonal skills with a bias toward doing what’s right for the community.
Attention to detail and a results‑driven mindset.
Ability to analyze data and identify trends to enhance workflows.
Familiarity with products and community standards (training will be provided).Compensation & Benefits Salary: 1,100 EUR gross monthly × 14 per year.
Performance bonus: up to 200 EUR per month.
Work schedule:
Monday–Saturday 09:00–19:00 (8 hours per day, 5 days per week with rotational shifts).Opportunity to work in an international and supportive environment in Athens.
Continuous training and career development opportunities.
Flexible working conditions and a vibrant workplace culture.
Relocation assistance for candidates outside of Greece.
Seniority Level Not Applicable
Employment Type
Full‑time
Job Function Other Industries Education
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