Call Center Representative - Work From Home

Position: FT Call Center Representative - Work From Home
[Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will:
Handle inbound and outbound calls from customers in a professional and courteous manner;
Provide accurate and timely information to customers regarding their accounts and financial products;
Troubleshoot and resolve customer issues and concerns;
Maintain detailed and accurate records of customer interactions;
Follow company policies and procedures to ensure compliance and confidentiality;
Collaborate with team members to achieve performance goals and maintain a positive work environment;
Continuously develop knowledge and skills through training and coaching sessions.