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Remote Multi-Brand Support Specialist; Equity & Unlimited PTO
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-14
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Parafin
Full Time, Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A financial technology company based in California is seeking a Customer Support Specialist to elevate the customer experience through support for various partner brands. Responsibilities include responding to customer inquiries via email and phone, documenting feedback, and contributing to team projects. Ideally, applicants will have a minimum of 2 years of experience in customer support or fintech, with strong prioritization skills and proficiency in Zendesk.
This full-time position offers a salary range of $90k - $110k, equity options, and work-from-home flexibility.
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