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Remote Customer Service Specialist — Tip Line & Research
Remote / Online - Candidates ideally in
Robbinsville, Graham County, North Carolina, 28771, USA
Listed on 2026-01-15
Robbinsville, Graham County, North Carolina, 28771, USA
Listing for:
IronMountain Solutions
Remote/Work from Home
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A technology solutions provider is seeking a highly motivated Jr Customer Service Representative for the DHS ICE HSI Tip Line. This fully remote role requires the ability to work within one hour of the PIV office for equipment pickup. The ideal candidate will have over 3 years of call center experience, strong multitasking abilities, and excellent communication skills. Responsibilities include managing incoming calls, documenting tips, and conducting research on suspicious activities.
Join a dynamic team focused on proactive customer support and continuous improvement.
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