Claims Service Specialist

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

Claims Service Specialist – Virginia Beach, VA

Salary: $22.34 - $26.46 hourly ($45,000 - $53,000 annually)
Hybrid role:
Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

Claim your career growth as a Claims Service Specialist at GEICO’s Virginia Beach, VA office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible.

GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk!

Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%!

Qualifications & Skills:

• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Ability to work comfortably and grow in a fast-paced, high-volume call center environment
• Minimum of high school diploma or equivalent
• Eagerness to explore new skills and openness to different career paths

#geico
600

#LI-SR2

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and…