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Customer Success Mgr./ CSM

Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Dodge Construction Network
Full Time, Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading construction data firm is seeking a Customer Engagement Manager to support SMB customers, primarily subcontractors and contractors. This is a full-time, remote position responsible for nurturing client relationships, providing guidance, and improving product adoption. The ideal candidate will have sales and customer support experience in a SaaS environment, strong communication skills, and a commitment to customer success. Compensation ranges from $50,000 to $60,000 with benefits and performance bonuses.
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