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Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Aiken, Aiken County, South Carolina, 29803, USA
Listed on 2026-01-17
Aiken, Aiken County, South Carolina, 29803, USA
Listing for:
Momentive Software
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Provide timely responses to customer service inquiries via product ticket system;
Troubleshoot and resolve customer issues in a timely and professional manner;
Accurately document all customer interactions and resolutions in our system;
Escalate complex issues to the appropriate team when necessary;
Maintain a thorough understanding of our software products and services to effectively assist customers;
Work collaboratively with other team members to ensure a positive customer experience.
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