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Remote SaaS Customer Success Manager for & Retention
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-17
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Nexthire
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Town of Poland
A major SaaS provider is seeking a Customer Success Manager to enhance client satisfaction and drive product adoption. The role involves onboarding new clients, managing ongoing relationships, and collecting feedback to inform product enhancements. Ideal candidates should have over 4 years of customer success experience, strong communication skills, and be comfortable working with CRM tools and customer data. The company offers a competitive salary, professional growth opportunities, and is committed to a diverse workplace.
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