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Customer Success Mgr./ CSM Technical Support HelpDesk/Support

Remote Banking Customer Success Specialist

Remote / Online - Candidates ideally in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listing for: TOPPAN Edge Inc.
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading tech company is seeking a Customer Success Specialist to enhance the customer experience in the Banking sector. In this remote role, candidates will oversee the customer journey, drive engagement, and identify new business opportunities by collaborating with Sales. Ideal applicants will possess 1-2 years of SaaS Customer Success or Support experience, preferably in Banking, and exhibit strong process orientation.

This position emphasizes proactive interaction with customers to ensure success and satisfaction.
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