CS Uber Rides DACH Support Team; German + English

Job Openings CS Uber Rides DACH Support Team (German + English)

Join the Uber Rides DACH Support Team (German + English)

Are you passionate about helping people and solving problems?

Were hiring German-speaking Support Specialists to assist Uber drivers and riders across

the DACH region (Germany, Austria, Switzerland). Work remotely from anywhere in

Turkey and be part of a global success story!

• Support Uber drivers and riders via inbound calls.
• Resolve issues using provided procedures and knowledge base articles, or escalate when necessary.
• Handle inquiries such as:
• • Payment and account-related questions.
  • Route or fare reviews.
  • Feedback or complaints about drivers/riders.
  • Lost & found cases (helping passengers and drivers reconnect).
• Ensure smooth experiences for both drivers and riders.

• Remote work from anywhere in Turkey.
• Competitive salary & bonuses earn up to ~43,000 TL/month with incentives.
• International exposure support the German-speaking market across Europe.
• Great benefits package:
• • Meal card allowance (4,500 TL).
  • Private health insurance (Mapfre).
  • Attendance & quality bonuses.
• Paid training learn everything you need to succeed!

• Quality bonus: up to 10% (retroactive after training).
• Attendance bonus: 5,000 TL (full amount with no absences).
• Private Health Insurance:
  Provided (employee only; family can be added at extra cost).

• Coverage:
  Monday to Sunday, 11:00 21:00 (rotating days off).
• Shifts:
• • 11:00 20:00
  • 11:00 21:00
• Daily break: 75 minutes.
• Weekly days off: 2 (variable).

• Schedule:
  
  09:00 18:00
• Format:
  Online via Zoom
• Paid training included!

• Located in Turkey, able to work remotely.
• Ready to make a difference for Uber drivers and riders?
• Apply today and become part of a dynamic, international support team!