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Customer Support Representative

Remote / Online - Candidates ideally in
Dubai, Dubai, UAE/Dubai
Listing for: Intellect Group
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

Overview

Remote Customer Service Representative (Dubai HQ – Tax-Free Role)

Location: Fully Remote – Work from Anywhere (UAE / Global Team)

Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus

Hiring: Multiple Positions Available

Join a Global Dubai-Based Company Offering True Remote Freedom

We’re expanding our Dubai-headquartered support team and hiring Customer Service Representatives who are friendly, reliable, and motivated to grow. This is a fully remote position offering excellent, tax-free pay, comprehensive training, and genuine long-term career progression.

If you’re enthusiastic, detail-oriented, and enjoy helping people, this is an outstanding opportunity to build a career with an international company — from anywhere.

About the Role

As a Customer Service Representative
, you’ll be the first point of contact for customers across global markets. You’ll respond to inquiries via chat and email, resolve issues efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities
  • Handle customer queries through chat, email, and support systems
  • Provide accurate, professional, and empathetic communication
  • Track and document interactions using internal systems
  • Collaborate with internal teams to improve support processes
  • Suggest solutions and contribute to continuous improvement
Requirements
  • No prior experience required – full training provided
  • Excellent English communication (written and spoken)
  • Strong attention to detail and problem-solving ability
  • Confident using computers, email, and chat tools
  • Self-motivated, reliable, and organised while working remotely
Why Join Us
  • Tax-free salary with monthly performance bonuses
  • Fully remote role – work from anywhere
  • Career progression into senior and operations positions
  • Paid training and mentorship from experienced leaders
  • Health and wellness support
  • 30+ days of paid holiday
  • Inclusive, supportive, international culture

This is a chance to earn a tax-free international salary while working remotely with a dynamic, high-growth Dubai team. If you’re ready for a global career with flexibility and reward, we’d love to hear from you.

Apply now to start your remote customer service career today.

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