Customer Experience Associate - Work From Home
Remote / Online - Candidates ideally in
Columbus, Bartholomew County, Indiana, 47201, USA
Listed on 2026-01-28
Columbus, Bartholomew County, Indiana, 47201, USA
Listing for:
Crash Champions
Full Time, Remote/Work from Home
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay + bonuses / Medical, dental & vision / 401k match / PTO / Equipment provided - As a Customer Experience Associate at Crash Champions, you will:
Schedule customer appointments for collision repair and estimates in accordance with established Standard Operating Procedures;
Professionally manage a high volume of inbound and outbound customer communications;
Assist customers with rental car reservations and tow scheduling;
Communicate with empathy, confidence, and professionalism in all customer interactions;
Resolve customer concerns through active listening and effective use of internal resources.
Position Requirements
10+ Years
work experience
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