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Customer Service Representative - Work From Home
Remote / Online - Candidates ideally in
Everett, Middlesex County, Massachusetts, 02149, USA
Listed on 2026-01-28
Everett, Middlesex County, Massachusetts, 02149, USA
Listing for:
The Doctors Company
Full Time, Remote/Work from Home
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
[Call Center / Remote] - Anywhere in U.S. / Up to $25.17 per hour / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at The Doctors Company, you will:
Receive, research, document, and resolve inbound inquiries efficiently and accurately;
Process high volume, time sensitive transactions accurately, with attention to detail;
Maintain accurate and detailed documentation of all interactions in policy and filing systems;
Route claims, risk management, and coverage inquiries to the appropriate departments;
Meet or exceed call center performance metrics including quality, accuracy, and productivity standards.
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