Customer Service Event Expert - Work From Home
Remote / Online - Candidates ideally in
Athens, Clarke County, Georgia, 30606, USA
Listed on 2026-01-28
Athens, Clarke County, Georgia, 30606, USA
Listing for:
SeatGeek
Remote/Work from Home
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Resolve customer inquiries and issues in a timely and professional manner;
Communicate effectively with customers through various channels such as email, phone, and chat;
Provide exceptional customer service by actively listening, empathizing, and finding solutions;
Research and troubleshoot technical issues related to ticket purchases, refunds, and venue policies;
Collaborate with other team members to ensure consistent and accurate responses to customer inquiries.
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