Telephone Sales Representative

Why consider this job opportunity:

• Starting compensation based on experience, with a variety of benefits and incentives
• Opportunities for career advancement within a company focused on internal promotions
• Paid Time Off and paid holidays to ensure work-life balance
• Incentives and rewards including cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Fun and engaging work environment with a casual dress code

• Handle calls in a courteous, timely, and professional manner
• Utilize training to accurately answer customer questions and sell appropriate products and services
• Listen to customers, understand their needs, and resolve customer issues
• Accurately document and process customer orders in appropriate systems
• Escalate customer issues to the appropriate staff and management for resolution as needed

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to evaluate, troubleshoot, and follow-up on customer issues

• Ability to type swiftly and accurately (20+ words a minute)
• Strong team orientation and customer focus
• An aptitude for conflict resolution, problem-solving, and negotiation
• Ability to thrive in a fast-paced environment where change and ambiguity are prevalent

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.