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Customer Service Online - Sales

Remote / Online - Candidates ideally in
32274, Surabaya, Indonesia
Listing for: Catalyst
Remote/Work from Home position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Job Description & How to Apply Below

Job Description

  • Melayani pelanggan melalui chat online dengan ramah dan profesional.
  • Melakukan upselling dan cross-selling produk untuk meningkatkan penjualan.
  • Menjawab pertanyaan seputar produk, promo, stok, hingga layanan after sales.
  • Membantu proses transaksi pembelian dari awal hingga selesai.
  • Menangani keluhan atau kendala pelanggan dengan cepat dan solutif.
Requirement
  • Berpengalaman di bidang customer service/online shop lebihdiutamakan.
  • Komunikatif, sabar, dan memiliki kemampuan problem solving yang baik.
  • Mampu bekerja dengan target, teliti, dan multitasking.
  • Bersedia bekerja dalam sistem shift (jika diperlukan).
Seniority level

Entry level

Employment type

Contract

Job function

Other

Industries

Technology, Information and Internet

Surabaya, East Java, Indonesia

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