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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Remote Multi-Brand Customer Services Specialist

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Prodigi Group
Remote/Work from Home position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A dynamic print-on-demand platform is seeking a Customer Services Advisor to enhance customer experiences. This fully remote role involves responding to merchant inquiries via Zendesk, resolving issues effectively, and maintaining high service standards. Candidates should have at least 2 years of customer service experience, excellent written communication skills, and a friendly approach. Occasional office visits in Cardiff are anticipated, and flexibility for hours (UK or US) will be required.

Join a growing team in an innovative industry!
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