Activation Specialist ( Qontak
Remote / Online - Candidates ideally in
Daerah Istimewa Yogyakarta, Indonesia
Listing for:
Mekari
Remote/Work from Home
position
Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
CRM System, Client Relationship Manager
Job Description & How to Apply Below
Position: Activation Specialist (Mekari Qontak)
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #Biggest Impact.
Job Description s:
Assist client to setup applications appropriate with clients requirementsProvide consultancy for a client about best practice for Omnichannel & CRM Support and give problem-solving to clientsGather client requirements and implement the systemReport to the manager about client needs and problems regularlyRequirements/Qualifications:
Candidate must possess at least a Bachelor's Degree, preferably in Information TechnologyAt least 1 year(s) of working experience in a SaaS companyFluent in verbal and written EnglishFamiliar with CRM toolsProficient with corporate productivity and web presentation tools (Microsoft & Gsuite)Good analytical and problem-solving skillsComfortable with numbers and meeting clientsFast learner and independentHaving good interpersonal and teamwork skillWhat You Will Get:
Competitive salary + daily allowance.Premium private health insurance (outpatient, inpatient, maternity, dental).Early access to salary + flex installment (employee loan) via Mekari Flex.Allowance for sports activities and glasses/contact lenses.Flexible working hours and remote work culture with free co-working space services.Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.Notebook Ownership Program.Strategic office location, accessible by MRT.Friendly and dynamic work environment.Opportunity to take part in growing Indonesia's no. 1 SaaS company.Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
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