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Technical Support IT Consultant HelpDesk/Support CRM System

Remote Enterprise Customer Success Manager - SaaS​/Retail

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: Apex Systems
Remote/Work from Home position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, CRM System
  • IT/Tech
    Technical Support, IT Consultant, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global IT services provider is seeking an Enterprise Customer Success Manager to oversee retail partner relationships. The role demands 5+ years in customer success, focusing on SaaS and enterprise solutions. Key responsibilities include strategic guidance on using offerings, developing success processes, and ensuring partner productivity and retention. Candidates should possess strong project management skills and excellent communication abilities. This position is remote within Canada, with a preference for onsite engagement weekly.
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