Customer Experience Representative - Work From Home
Remote / Online - Candidates ideally in
Pelham, Shelby County, Alabama, 35124, USA
Listed on 2026-01-31
Pelham, Shelby County, Alabama, 35124, USA
Listing for:
Scaled Agile
Full Time, Remote/Work from Home
position Listed on 2026-01-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $26 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Experience Rep at Scaled Agile, you will:
Provide exceptional customer service and support to clients via phone, email, and chat;
Troubleshoot and resolve customer issues in a timely and efficient manner;
Maintain accurate records of customer interactions and follow up as needed;
Collaborate with team members to identify and implement process improvements;
Utilize various software and systems to assist customers and track progress;
Continuously strive to meet and exceed customer satisfaction goals.
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