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Bilingual Technical Support Customer Service Rep HelpDesk/Support

Remote B2B Customer Support Specialist – DACH Multilingual

Remote / Online - Candidates ideally in
Rome, Italy
Listing for: Smartness
Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Technical Support, Customer Service Rep, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A cutting-edge SaaS company in Italy is seeking a multilingual Customer Support Specialist to assist B2B clients primarily in the DACH market. The role demands excellent communication in English, Italian, and German, along with significant technical expertise. Responsibilities include resolving customer inquiries, delivering training sessions, and collaborating with internal teams. Candidates must have at least 3 years in customer support and a strong understanding of the hospitality industry.

A fun, supportive environment with remote working options awaits.
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