Resident Services Advisor
Remote / Online - Candidates ideally in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-02-09
Leeds, West Yorkshire, ME17, England, UK
Listing for:
Leeds City Council
Full Time, Remote/Work from Home
position Listed on 2026-02-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
A local governmental body in Leeds is seeking a Customer Service Officer to deliver exceptional front-line service at the Contact Centre. You will interact with customers, resolve enquiries independently, and provide professional support across various channels. The role entails maintaining a thorough knowledge of council services, handling difficult situations with care, and collaborating with team members to enhance service delivery.
The ideal candidate has strong customer service skills and the ability to work under pressure.
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