Customer Experience & Operations Lead - Remote
Remote / Online - Candidates ideally in
Stafford, Staffordshire, ST16, England, UK
Listed on 2026-02-12
Stafford, Staffordshire, ST16, England, UK
Listing for:
Moot Group
Remote/Work from Home
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading online furniture retailer in Stafford is looking for a Customer Experience Manager to enhance operational efficiency and customer journey quality. You will oversee customer service teams, handle escalations, and leverage AI tools to improve service performance. The position offers a flexible, remote-friendly working environment with a salary up to £40,000 depending on experience. Join a fast-paced team dedicated to exceptional service and innovative solutions.
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