Resident Complaints & Resolution Specialist; Hybrid
Remote / Online - Candidates ideally in
Oldham, Greater Manchester, OL1, England, UK
Listed on 2026-02-13
Oldham, Greater Manchester, OL1, England, UK
Listing for:
The Guinness Partnership
Full Time, Remote/Work from Home
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Manager, Bilingual
Job Description & How to Apply Below
A leading housing association is seeking a Complaints & Resolution Officer in Oldham to manage resident complaints and deliver exceptional customer service. This full-time role offers a hybrid working model, allowing 3 days in the office and 2 days working from home per week. The successful candidate will possess strong problem-solving abilities, excellent communication skills, and must be committed to safeguarding and improving resident satisfaction.
Experience in a similar role is essential.
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