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Remote CX Ops Manager; AI-Driven
Remote / Online - Candidates ideally in
Plymouth, Devon, PL2, England, UK
Listed on 2026-02-14
Plymouth, Devon, PL2, England, UK
Listing for:
Surfline Wavetrak
Remote/Work from Home
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading ocean-related technology company in the United Kingdom is seeking a Customer Service Manager to oversee support operations, enhance customer experience, and manage a Senior Specialist. This role involves optimizing workflows using tools like Zendesk while also tackling escalations. A strong background in AI agent management and customer service is essential. This position offers a remote option within the UK and emphasizes a commitment to diverse perspectives.
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