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Head of Customer Success

Remote / Online - Candidates ideally in
UAE/Dubai
Listing for: Visa Boards
Full Time, Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 200000 - 300000 AED Yearly AED 200000.00 300000.00 YEAR
Job Description & How to Apply Below

Location: United Arab Emirates

Qualifications: None / No Formal Education

Experience: 10 Year+

Job Overview

Jobgether is seeking a Head of Customer Success to lead their customer success initiatives. This remote role based in the United Arab Emirates offers an opportunity to guide and support job seekers using an AI-powered career platform.

Company Overview

Jobgether is an AI-powered career coach and matching platform that aims to fix the broken job search process. By providing personalized job search strategies and curated matches, Jobgether helps remote professionals find opportunities aligned with their skills and career goals. The platform combines AI coaching, profile optimization, and a vast remote job database to facilitate faster and more meaningful job matches.

Quick

Details
  • Salary Range :
    Market Competitive
  • Job Type :
    Full-time
  • Qualifications :
    None
  • Experience : 10 Year+
Key Responsibilities
  • Lead and manage the customer success team.
  • Develop and implement customer success strategies to improve user satisfaction.
  • Provide guidance and support to job seekers using the Jobgether platform.
  • Monitor customer feedback and identify areas for improvement.
  • Collaborate with other teams to enhance the overall user experience.
Requirements
  • Extensive experience in customer success leadership.
  • Strong understanding of AI-powered platforms and career coaching.
  • Excellent communication and interpersonal skills.
  • Ability to work remotely and manage a distributed team.
  • Proven track record of improving customer satisfaction and retention.
Benefits
  • Opportunity to lead customer success initiatives in a growing AI-driven company.
  • Remote work environment with flexible working hours.
  • Chance to make a significant impact on the job search experience for remote professionals.
  • Collaborative and innovative company culture.
  • Professional development and growth opportunities.
  • Competitive compensation and benefits package.
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