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Remote CSR Lead | CX & EX Optimization
Remote / Online - Candidates ideally in
Doha, Qatar
Listed on 2026-02-14
Doha, Qatar
Listing for:
Loyal To Cumbria
Remote/Work from Home
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading customer service organization is seeking a Customer Service Representative Experience Manager to enhance the overall experience of its remote customer service team. The successful candidate will focus on improving team engagement, operational efficiency, and training effectiveness. Key responsibilities include designing support programs, optimizing workflows, and collaborating across departments to ensure representatives are well-equipped to deliver outstanding customer service.
This fully remote role offers an opportunity to significantly influence both customer and employee experience strategies.
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